Refund Policy
Overview
My general refund policy lasts 60 days. If 60 days have passed since your purchase, I can’t offer you a full refund or exchange. Payments for yearly memberships will be refunded on a pro-rated basis.
Non-returnable and non-refundable items include:
- Gift cards
- Downloadable programs, eBooks, audio, and other digital goods
- Online courses
Refunds
Once your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet:
- First check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact me at steve@waywordsstudio.com.
Sale items
Refunds can only be processed up to the total originally spent. Sale purchases will not be refunded at regular prices.
Need help?
Contact me at steve@waywordsstudio.com for questions related to refunds and returns.